Shipping policy

Shipping Policy

We currently ship within Canada and to the United States.

Canada

  • Standard Shipping: CAD $12
  • Free standard shipping on orders of CAD $100 or more
  • Estimated delivery: 3–5 business days
  • Express Shipping: CAD $20
  • Estimated express delivery: 1–2 business days

United States

  • Standard Shipping: USD $12

  • Free Standard Shipping on orders of USD $100 or more

  • Estimated Delivery: 5–8 business days after dispatch.

Order processing times may vary during holidays, promotions, or periods of high order volume.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays caused by incorrect address information, customs processing, carriers, weather, or other circumstances outside our control.

Any applicable duties, taxes, or import fees for international orders are the responsibility of the customer unless otherwise stated at checkout.

For questions about shipping, please contact us at support@viviennenaturalliving.com.